S.R.
EMAFDAIDMPGxPPLMRIM3DEXPERIENCEENOVIABIOVIASaaS B2BCustomer SuccessICHSPOR-OEMAFDAIDMPGxPPLMRIM3DEXPERIENCEENOVIABIOVIASaaS B2BCustomer SuccessICHSPOR-O
Available immediately · Open to CDI

SadokRais

Life Science Project Manager × Customer Success

Bioengineer turned project leader. I bridge regulated science, enterprise PLM platforms and the humans who use them.

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Paris, Francelinkedin.com/in/sadok-rais-0012901a0
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01 — Profile

Two disciplines, one operating system.

Trained as a bio-industries engineer at INSAT and sharpened with an M2-MAE in Project Management & Innovation at IAE Paris-Sorbonne, I work where regulated life science meets enterprise software.

At Dassault Systèmes I led Big Pharma accounts on 3DEXPERIENCE, ENOVIA and BIOVIA — translating FDA/EMA/IDMP requirements into product roadmaps while owning the customer relationship end-to-end.

Before that, I ran molecular biology and structural bio-informatics projects — so I read the science, the regulation and the SaaS contract with the same fluency.

Life Science PM
  • Regulatory (EMA, FDA, IDMP, GxP)
  • PLM / RIM roadmap & Go-Live
  • Business analysis & use cases
Customer Success
  • Key account ownership
  • Onboarding & adoption
  • KPI, risk & escalation management
02 — Trajectory

Selected experience

Dassault Systèmes
Project Manager & Strategic Key Account — Big Pharma, Life Sciences
Sept. 2024 — Sept. 2025
·
Vélizy-Villacoublay, FR
  • Single point of contact between Big Pharma clients and R&D / support / sales teams on PLM (3DEXPERIENCE, ENOVIA, BIOVIA) — driving satisfaction, adoption and retention.
  • Ran business analysis of regulatory requirements (EMA/FDA, IDMP, SPOR-O), built phased use cases for a RIM system and aligned the PLM roadmap up to Go-Live.
  • Owned the KPI dashboard (usage, lead time, quality, risk) and executed corrective action plans — 95% of KPIs hit, −15% regulatory-data processing time.
  • Proactively identified and mitigated critical risks, coordinating internal stakeholders to secure service continuity and customer value.
PLMRIMEMA/FDAIDMPGxP3DEXPERIENCEENOVIABIOVIACustomer SuccessSaaS B2B
EBI — École de Bio-Industries
R&D Research Engineer — Molecular Biology & Structural Bio-informatics
Feb. 2024 — Jul. 2024
·
Cergy, FR
  • Led a 6-month research project on tissue regeneration (fibronectin biomimetic motif × type-I collagen), combining bioproduction and recombinant DNA work.
  • Validated protein–protein interaction via structural modelling (AlphaFold2, RosettaFold2, Swiss-Model) and molecular docking (ClusPro, LZerD, HDock) — 64% reduction in experimental time.
  • Managed a team of 3 research assistants, owned GxP-grade data traceability and the project budget; output: a scientific article (under submission).
AlphaFold2DockingBioproductionRecombinant DNAGxPTeam of 3
Institut Pasteur
Molecular Diagnostics Officer — Haematology Laboratory
Jul. — Sept. 2023
·
Tunis, TN
  • Ran qualitative PCR and qPCR assays to identify and quantify leukaemic markers, feeding directly into patient diagnosis and follow-up.
  • Owned the full BCR-ABL sequencing workflow (chronic myeloid leukaemia marker) — from DNA extraction (A260/A280 ratio 1.85–2.0) to interpretation in BioEdit.
PCRqPCRSequencingGLP
Fondation BIAT — Programme SPARK
Innovation Project Manager
Oct. 2022 — Jun. 2023
·
Tunis, TN
  • Guided 20 high-school innovators through 4 Design Thinking projects — ideation, prototyping, pitch.
  • Delivered 8 functional prototypes presented to the foundation’s investment committee; focus on engagement, satisfaction and skill uplift.
Design ThinkingCoachingWorkshop facilitation
OPALIA PHARMA — Recordati Group
QC & QA Officer — Pharma Industry
Jul. — Aug. 2022
·
Tunis, TN
  • Physico-chemical and microbiological testing across raw materials, in-process and finished products under GMP/BPF.
  • Full sample and result traceability — 100% quality compliance rate.
GMPQCQA
Société ATOUT
Administrative & Operations Assistant (part-time)
Jul. 2020 — Dec. 2023
·
Tunis, TN
  • Daily administration: documents, client & supplier files, contracts and invoicing.
  • Interface between production, management and external partners; operational dashboards (orders, lead times, stock).
OperationsReportingClient support
03 — Expertise

What I bring to the room

Project & Product
PMORoadmapUse casesGo-LiveJiraConfluenceRisk managementKPI pilotage
Life Science & Regulatory
EMAFDAICHIDMPSPOR-OGxP / BPFCMCRIMPLM
Customer Success
Key AccountOnboardingAdoptionRetentionEscalationSaaS B2BStakeholder mgmt
Science & Tooling
3DEXPERIENCEENOVIABIOVIADELMIAAlphaFold2Docking (ClusPro, HDock)PCR / qPCRBioEdit
04 — Education

Education & languages

  • Industrial Seminar — Production & Supply Chain
    Capgemini · Safran · EssilorLuxottica · Alstom — Bangalore, India
    May 2025
  • M2-MAE — Project Management & Innovation (MPI)
    IAE Paris-Sorbonne · Université Paris 1 Panthéon-Sorbonne — Paris, FR
    2024 — 2025
  • Engineering Degree — Bio-industries, Research & Innovation
    INSAT — Institut National des Sciences Appliquées et de Technologie, Tunis, TN
    2019 — 2024
Languages
FrenchTCF C2
EnglishEFset C1
05 — Contact

Let’sbuildsomethinguseful.

Looking for a permanent role where science, software and customers meet. Fastest way to reach me is email or LinkedIn.

Email me
LinkedIn+33 6 13 88 96 76
Pick the angle that fits the role
Life Science PM
PLM · RIM · GxP · R&D
Customer Success / MAE
Key Accounts · Adoption · SaaS B2B